Terms and conditions

These Terms and Conditions govern your use of the website and services provided by Troy Getaways. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

Troy Getaways offers a range of travel-related services, including:

  • Travel planning and itinerary creation
  • Tourist guide services
  • Travel blogging and advice
  • Booking services for flights, accommodations, tours, and activities

We reserve the right to modify or discontinue any part of our services at any time without notice.

2. Account Registration

In order to use certain features of our website, you may be required to create an account. You must provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and are solely responsible for all activities that occur under your account.

3. Booking and Payments

When you make a booking through Troy Getaways, you agree to provide accurate information and comply with the payment terms outlined during the booking process. All bookings are subject to availability and confirmation. Payments for services are processed through secure payment gateways.

  • Payment Terms: Full payment for bookings may be required at the time of booking or as per the specific terms outlined for each service.
  • Cancellation and Refunds: Cancellations and refunds are subject to the policies of the service providers (airlines, hotels, tour operators). Troy Getaways will assist with the cancellation process but is not responsible for the terms of third-party service providers.

4. Travel Planning and Customization

Our travel planning services are designed to provide personalized itineraries based on your preferences. However, while we strive to ensure the accuracy and quality of the services provided, we cannot guarantee the availability or quality of third-party services, including accommodations, tours, and activities.

5. Tourist Guide Services

Our tourist guides are highly trained professionals who will enhance your travel experience with local knowledge. However, Troy Getaways does not guarantee specific outcomes or experiences during guided tours. You agree to follow the instructions of our guides for your safety and enjoyment.

6. Travel Blog and Content

The content published on our travel blog is for informational purposes only. While we strive to ensure the accuracy of the information, we do not guarantee the completeness, reliability, or currentness of the content. Troy Getaways is not responsible for any actions you take based on the information provided in our blog.

7. Intellectual Property

All content, designs, logos, trademarks, and other materials on the Troy Getaways website are the property of Troy Getaways or its licensors. You may not use, modify, distribute, or reproduce any of our content without prior written consent.

8. User Conduct

You agree to use our website and services in accordance with all applicable laws and regulations. You shall not:

  • Engage in any fraudulent or illegal activity
  • Impose unreasonable demands on our services or website
  • Use our services for commercial purposes without express consent
  • Post or transmit content that is offensive, defamatory, or harmful to others

9. Limitation of Liability

Troy Getaways will not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including travel disruptions, injuries, or lost bookings. We are not responsible for third-party service providers’ actions or failure to deliver services.

10. Indemnification

You agree to indemnify and hold Troy Getaways, its affiliates, employees, and agents harmless from any claims, damages, or expenses arising out of your use of our website or services, including any breach of these Terms.

11. Termination

We reserve the right to suspend or terminate your access to our website or services at our discretion, without notice, for any violation of these Terms or for any behaviour we deem harmful to Troy Getaways or other users.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review the Privacy Policy to understand how your personal information is collected, used, and protected.

13. Changes to These Terms

Troy Getaways reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services after the changes are made, you agree to be bound by the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws. Any disputes arising from or relating to these Terms will be resolved in the appropriate courts.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at [email protected].